Managed Service

We know that running an event creates a never-ending to-do list! When you choose our Managed Service, you get the best of everything we offer. We combine the expertise of our highly trained and highly skilled project managers with the power and functionality of EventReference to deliver an enhanced event registration, badging, and scanning experience.

Key features within EventReference can easily be managed by yourself, including setting up the registration site, landing pages, e-blasts, payment processing with prices and products, and discount voucher codes.

If you need more, our fully-managed service will get it done. As well as building your registration site for you, they can implement premium features and advanced functions for your specific, more complex needs.

Registration and printPods at entrance to Confex

Explore the popular features we offer through our fully-managed service. If you don’t see what you’re looking for, or you have questions, please get in touch.

GET IN TOUCH

Custom event registration form

Custom Look & Feel

When you create your event, EventReference automatically creates a default web page for you with your venue location. You can manage this default web page yourself or we can do it for you. If you want your event registration pages to mirror your event website, supply the assets, and we will do the rest to make your attendee journey seamless.

GET IN TOUCH

Landing Page

Landing pages can be used to supply event information along with registration links for different attendee types. For example, single day delegate, multiple day delegate, visitor, VIP and Speaker. When selected, the attendee will be taken to the corresponding registration page. This saves your attendees having to search for the right links, making their registration experience quicker and easier. You can manage landing pages yourself, or we can do it for you.

GET IN TOUCH

Custom event landing page
Smart invitation email with EventReference

Smart Invitation

EventReference makes it very easy to import people into the system and send them an invitation email complete with a personalised "Smart Link". EventReference Smart Links allow the recipient of the email to arrive at a partially completed registration form which will show details the system already holds about them. Once they fill in the rest of the registration form and click to register, the Smart Link will stop working so they cannot alter their details after they have registered.

Please remember that any email marketing you carry out using this feature must comply with the relevant data protection legislation.

GET IN TOUCH

Address Lookup

Simplify your visitor's registration journey with the Address Lookup feature. The automated search lists the full address, so visitors only need to enter the postcode or first line of their address for quick, easy, and importantly, accurate address entry.

  • Saves time completing the online reg form
  • Reduces data entry errors and spelling mistakes
  • Improves the user experience
  • Provides clean data for the organiser

GET IN TOUCH

address lookup
Diary system for an event

Diary System

Book one to one appointments between your visitors and your exhibitors using the diary system and diary messaging service.

LEARN MORE

Best Match Service

The best match service is like matchmaking for events! Match buyers with exhibitors or suppliers depending on their preferences. Use this function for small and large events.

LEARN MORE

Matchmaking for events
Approval process for an event

Approval Process

For some events it's necessary to use an approval process. With EventReference, registrations can be automatically approved, declined or given the status of awaiting approval when they register.

LEARN MORE

Take Payments Using Your Merchant Account

Whether you are offering free or paid entry, or a combination, it's all powered by EventReference online event management software. You are in complete control of how you decide to manage entry to your event. This includes if you want to charge an entry fee, offer free entry, offer discounts, or only charge for some elements of your event. You can manage payment processing yourself, or we can do it for you.

LEARN MORE

Person holding bank card
Exhibitor portal for CHS Birmingham

Exhibitor Portal

If your event has exhibitors, you can add each stand manager to the system. Each will receive an email and will be able to log in. This enables them to manage staff badges, invite customers, and hire scanners. You can also set capacities to determine how many exhibitor badges are allowed plus add links to external web pages, e.g. build up and breakdown procedure. This gives each exhibitor a little more control over their stand management.

GET IN TOUCH

Exhibitor Manual

The exhibitor manual helps you keep your exhibitors on check and enables legal compliance and the delivery of instructions for a smooth run-up to event doors opening.

LEARN MORE

An example of an online exhibitor manual
Group co-ordinator portal with attendee information

Group Co-ordinator Portal

Some events involve companies inviting groups of attendees, for example, a distributor inviting their customers. If your event involves groups such as this, you can add each group co-ordinator to the system. Each will receive their own login details and their own registration URL. They can send the link to their invitees and track which accept the invitation. The enables group co-ordinators easier management of their groups.

GET IN TOUCH

Guest Invitations and Registering Colleagues

By adding the 'guest invitation process to your online registration' your attendees can quickly and easily invite others to your event. By providing a name and email address of their guest the system will send an invitation email which will contain a link for the guest to register for the event.

Similarly, your attendees can register their colleagues at the same time as themselves. By adding a 'register a colleague' link or button to the bottom of the confirmation page, your attendee can benefit from partial pre-populated fields based on the information they have provided themselves, providing a quick and efficient way for multiple registrations.

GET IN TOUCH

Guest invitation process used on mobile
Editing conditional questions with EventReference

Conditional Questions

Tailor your registration forms to collect relevant information. You might want the text of a question to vary depending on the answer to an earlier question. For example, you might ask where an attendee heard about your event. You might decide to ask them to choose either advertisement, email, or word of mouth. If they check advertisement, you might want to offer them a list of publications where they may have seen your advertisement.

Structures like this can be set up in EventReference very easily making your data more informative and easier to report on.

GET IN TOUCH

Workflows

Our powerful workflow engine allows you to create complex rules and sets of actions that can make decisions and perform actions on certain records within the system.

The workflow engine means you can automate the process of looking inside an attendee's record and change things about their record according to whatever rules you want.

For example, if you ask an attendee whether they are a Buyer or Supplier in your industry then you could change their attendee type according to the answer they give.

We even have a batch processing mode so you can perform set actions against a whole set of records at once.

GET IN TOUCH

Viewing workflow rules in EventReference
Mobile event management platform with EventReference

Event App

The Event Mobile App is the perfect tool to engage your attendees at your next conference, exhibition, trade show or meeting. It's fast, powerful, easy to use and packed with feature-rich tools for seamless delivery of your event content.

LEARN MORE

Preview Screens

Preview screens reduce the need to reprint incorrect badges

Show the delegate their badge on screen to check it is correct before printing

Useful for long, foreign or accented names

Customer facing screens ensure the operator has used the correct spelling

Screens can also be used to promote seminars, events programme, sponsor information or any other type of presentation content

GET IN TOUCH

Badge preview screen with scanner and printer showing badges
Badge scanning and printing station

Want to Offer Certificate Printing for CPD Credits?

You will find our software invaluable for this as it can be set up in advance to work with blank certificate stock or plain paper.

Registration desks are used for certificate printing. Once delegates have qualified for CPD credits, fewer registration desks are needed. This keeps costs down.

To print a CPD certificate, delegates scan their badge barcode at the CPD printing point. The certificate is automatically printed for verified delegates.

Staff can also be available to assist delegates at the printing point.

GET IN TOUCH

Multi-site Event Registration

Conferences, International Congresses and Hosted Buyer events can often use one location for the main event but have delegates staying at multiple hotels. For events like this, you can use multi-site registration at all the hotels and the venue, and see one overall view of your registrations.

With our multi-site registration option, your delegates can:

  • Register online
  • Register at the main venue
  • Register at their hotel
  • For pre-registrations, they can collect their badge at their hotel

Whichever option they choose to register, their details are added to the main event database immediately. The system continuously synchronises so all data is saved and accessible at any site.

GET IN TOUCH

Map with event venue and four hotels highlighted
API demonstration graphic

APIs

Want to have seamless data transmission? Then ask us about our APIs.

We offer the ability for you to set-up an API (Application Programming Interface) which involves giving you a set of credentials to plug into your CRM/registration system. This will allow data to flow seamlessly from your system into our registration system.

This means you don’t need to export your data and send it to us, and post event we can provide a final update for you to add back into your system, removing the need for manual updating.

LEARN MORE

For more detailed information about EventReference and why you should be using it

FIND OUT MORE