REGISTRATION
EXPERTS
LEADING THE EVENT EVOLUTION

Registration & Badging for Conferences, Exhibitions & Events

Event registration trusted by event organisers worldwide

Over 20 years experience

More than 6000 projects completed

Delivered to more then 40 countries

What we do

Trust RefTech, the proven, flexible and reliable providers of self-managed or project-managed online and on-site event registration and badging solutions.

Online Registration

EventReference is our online event management tool, a hugely proven system with features that the biggest event organisers in the World demand.

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On-site Registration

We have a range of on-site registration systems to help organisers choose a fast, seamless front of house service to match their needs.

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Badges

We can provide various badge materials in various sizes. They can be printed in advance or on-site at an event.

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Scanning

Our scanning systems can be used to report on event attendance or verify delegates in the way that best suits your needs.

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Reporting

EventReference by RefTech provides the most comprehensive event reporting systems in the industry. We have designed the reporting tools within EventReference so that they are at the heart of managing your event effectively.

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Data Security

We have been awarded ISO/IEC 27001:2017 certification throughout the company - the first event badging and registration company to achieve this important status.

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RefTech expertise

Our team of registration experts will handle the entire lifecycle of your project, from your initial enquiry through to delivery onsite.

Account Management

Your first point of contact will be with one of our experienced Account Managers. They will listen to your requirements, ask you lots of questions and then offer you the best solution for your event whilst keeping your budget in mind. You will have the same Account Manager throughout to maintain consistency.

We'll meet your needs with a combination of up-to-date technology and proven methods and you can rest assured that, with our vast experience in the badging and registration industry, the solution we offer will be the best for you.

Your account manager will provide you with a proposal that will cover all aspects of your event, there will be no hidden costs and anything that is excluded will be highlighted.

Once you are happy with the solution and of course the costs, your Account Manager will prepare a full handover of your event to your Project Manager.

Project Management

You will have a dedicated Project Manager throughout your event.

You will be provided with a schedule highlighting deadlines and information relating to your event. This is so you know in advance when we require information from you and also when we will be sending you items that you need. Samples will be provided where necessary and we'll ask you to sign off on every element.

Your Project Manager will also give you access to EventReference, our event management system, so you will be able to view your event information at any given time or location. They will also show you how to use the powerful reporting tools built into EventReference. At all times your Project Manager will liaise with you on a regular basis so you can rest easy and know registration will run smoothly.

If you're making use of our on-site services, the project manager will tell you which of our team will be looking after registration at your event. They will also make sure that our on-site manager is fully briefed before arriving.

Onsite Management

If you're making use of our on-site services, the project manager will tell you which of our team will be looking after registration at your event. They will also make sure that our on-site manager is fully briefed before arriving.

They'll be at the venue at the time agreed with you and, once they have installed the equipment, will follow the dress code you have specified. They will be with you throughout your event and will be your main point of contact for any questions, queries or changes. Any reports that you need on-site can be given to you by the on-site manager.

Whilst on-site they will manage all registration equipment to ensure everything runs smoothly and gather information for your post show review. If agency or temporary staff are provided, they will receive full training before registration opens. You and your team can also be trained in the use of the on-site software if you wish.

Post Event

After your event, your Project Manager will call you to ensure you have everything you need post event and to discuss the event overall. We always like to have a post-show meeting to review the event but we recognise that this is not always possible.

If at any point during the process you are not happy with anything, please speak to your account manager, project manager or on-site manager. If you prefer, you can always call and ask for our managing director, Margaret Reeves.

Our staff combined have vast experience of badging and registration in the event industry. They make up a dedicated hard working team who take pride in ensuring you, our clients have the best service possible.

Our technologies

EventReference

Online registration platform

OnsiteReference

Onsite registration software

LeadReference

Lead retrieval platform

MemberReference

Membership management platform

Who we are

We are RefTech, based in the Midlands UK but working globally as technological leaders in everything event tech.

Our clients

We know organising an event means you are busy.

Let RefTech take away the headache of event registration so you can focus on the rest.

Let us help you to make your next event the best yet!

Living Wage company ISO/IEC 27001:2013 certified