All attached to this event, given the short turnaround time, the process from start to finish was brilliant!
ICM 2023
My main dealings were with Ellie Wootton and Ben Aldworth, both of whom were superb! The badging system works really well for us. We wouldn't hesitate to recommend your services.
THANK YOU! BTS Winter Meeting 2022
Keith Reynolds and Rachel Coker were outstanding for offsite support. Absolutely huge thank you to Rob Bartholomew and his outstanding on the day support.
OWNE 2022
Ellie, just a note to say thank you very much for making all of the arrangements for our badging last week and for organising everything so efficiently and professionally. Everything worked so well, and we couldn’t have been more pleased with the whole system. Your colleague, Chris, was an absolute star, being incredibly helpful and working hard to ensure that delegates got through the badge scanning as quickly and efficiently as possible. Having had such a great experience, we are definitely very interested in looking to use the same system at our Winter Meeting.
BTS
Ellie has been a terrific support throughout, hand holding where required which was exactly what we needed. Onsite, Chris was fantastic. While I appreciate it was a relatively small event and (I imagine) not the most exciting one he's ever worked on, Chris was the epitome of professionalism.
Garry Kinnear, ARMA Conference, ARMA
Stephen was on hand to help where necessary. stayed longer then needed to just in case, a great asset to the team.
Sabba Murid, RBF Capital, TAG Group
Peter and the Chris who came to give us training were both excellent. Very professional and nothing was too much trouble.
Sedgwick International UK
Both Peter Thompson and Ben Harrison were superstars. Having Ben deliver training onsite was a blessing and Peter was extremely patient and helpful throughout the order process. Margaret in accounts was also lovely and helpful especially as there was a mix up with the invoice our side.
The Royal College of Radiologists
Keith, Rob and Ben were with us every step of the way and were amazing. In particular Keith went out of his way to ensure our name badges would be ready and our design changes were met and delivered. Hugely appreciated!
May Bowden, Health & Care Connect, Browne Jacobson
I've used many badge companies over the year and RefTech are by far one of the best, if not the best! Rob and Keith: both were friendly, professional and very supportive.
PESGB
Rob, Keith and Chris – thank you.
Teresa De Atouguia, Annual Conference 2022, MGAA
Pete for all the help pre-event, very attentive and helpful. Rob, fabulous on the day. Thanks both.
200 Year Celebration
Excellent service from start to finish. Very impressive systems, simple to use and everyone involved was excellent. Would highly recommend.
Louise Wishart, 200 Year Celebration, Ellis Wines
Chris was amazing onsite support during the show and Peter was a great project manager.
Susi Ozkurt, Annual Conference, Airmic
Ben was amazing!
Ellie Chadwick, Channel-Sec, IT Europa
Thanks to Keith for working quickly and efficiently with me as we had a very quick turnaround time for this event. Phil on the day was so helpful, very professional and friendly too. Also thanks to Rob in sales for arranging a great quote for us to support our mental health show. . I thought the quality of work and support from RefTech has been fantastic and helped the event be the success it was. Big thanks to everyone in the team and I will likely be back in touch very soon to book for next year.
Trudy Williams, Mental Health & Wellbeing Show, Ajuda Training
Stephen was fab as always.
Ali Parkin, CX Circle, Headbox
Stephen was really helpful on site and went above and beyond to help us and the guests. He was a pleasure to have on site. Ellie was really proactive in trying to help us with the personalised agendas and find the best solution.
Tag Group
Rob, Pete and Chris all gave outstanding customer care. It was a pleasure working with the whole team.
Helen Lawrence, Medical Technology 2022
Both Pete and Rob where really helpful and no question was ever too many. It was my first time using the system and they were more than happy to help.
E-Tail Germany
ASPODS were super - worked far smoother than the usual scanners - attendees intuitively knew they had to scan and how to use them - graphics were an added bonus and looked great. Will definitely use the ASPODS again.
Natasha Dougall, Wheldon Events, DEMEC 2021
Rob and Pete were both friendly, professional, flexible and extremely helpful. Because of them, I would not hesitate to use RefTech's services again in the future. Great service and products. Looking forward to working with you again.
Lydia Dumont, PESGB Conferences Ltd, Petex 2021
Both Keith and Ben were a great help - cheerful and helpful at all times.
Jane Hunt, Hunt & Speller, Wine Tasting Reception
Keith was great at explaining and helping with time sensitive things effectively. Onsite support was excellent, Chris super pro-active and helpful.
Haymarket Media Group
Rachel did an amazing job supporting us through the many changes and challenge associated with not only a new software provider but also the COVID pandemic. She was patient and responsive, always suggesting options for the best way to work. Rachel clearly knows her stuff! We were also reassured by Ian's presence and support on site.
Kathryn Bartholomew, Corgi, ASCP Safety & Compliance Conference 2021
Both Keith and Ben who supported our event on the day were excellent and highly professional!
NASEN
Ian - onsite support. Ian was fabulous on the day and a lot of fun to work with. The whole team appreciated his support. Also Keith was super helpful with the setup up. He was very helpful with our endless questions.
Teresa De Atouguia, MGAA, Annual Conference 2021
Both Rachel beforehand and post on emails, and Chris on site were amazing - helpful, polite and patient. Rachel was very kind when she knew I was under pressure and helped us meet deadlines and Chris went out of his way to help on site with helping us put away some banners and man the luggage stand when we had to be somewhere else for 5 mins - he felt like a part of our team on the day :)
Siemens
Holly & Chris were brilliant to work with and so happy to help with anything !!! They made the overall experience seamless. They were brilliant!
Laura Goss, PB Projects, itSMF
Thank you Charlotte for answering my many questions and chasing us to ensure we completed everything on time! Excellent training at our office too! Thank you for all your help, great service and support!
Rachel Seymour, BPL Business, Comms Vision
Ben was amazingly supportive, calm, friendly and a great part of the onsite team. It was a pleasure to work with him! Charlotte and Ellie were also both great support pre-event and took time to help explain everything I needed.
Seacon
I would like to thank Fran for her pre-event support and also Ben for the on-site support. They are both extremely helpful and supportive which makes the badging and scanning part of our event run particularly smooth and efficiently.
Angela Mariconda, BVNA Annual Congress 2019
Chris was brilliant onsite and very willing to help no matter what the situation was.
SDN NFV World Congress
Charlotte was super helpful and supportive. Found solutions for questions as they came to me throughout the course of the project.
Investors Day New York
The whole team is great.
Ellis Salsby Ltd
Rob - Great in contacting us on our time zone to follow up and confirm details of our order. Very responsive.... Eleanor - Clear and thorough in our emails in planning. We understood what each other needed to succeed with the program..... Keith - Was a pleasure to work with onsite. Professional, friendly and helpful. Did not get frazzled when it became busy. Jumped up to help any way he could. Easily taught us how to use the system and what it could do for us.
Percona Live Europe Amsterdam 2019
Ben was great. Proactive, professional, got stuck in and helped out with tasks that were not officially part of his job (sorting lanyards etc). A pleasure to have as part of the team. As always a great experience.
Health Summit
As always a pleasure to work with you all and thanks again for helping to provide a seamless registration system for the event
A&I Events
Ellie our project manager is fantastic - Ellie provided a fantastic pre show service, couldn't do enough for us when we had questions and following the event talked over potentials for the next year to make the registration system work better for us. Phil our onsite technician fitted into our team so well I cannot believe he'd only been with us for 5 days - he is calm, collected and worked so well with our team!
Reftech have held our hand as we took the step into having such a system for our exhibition over the last two years and I cannot thank the team enough for all their help.
EFTTEX
The whole team we worked with was fantastic! Already planning out next event with you guys!
Teresa De Atouguia, MGAA Annual Conference
Rob Bartholomew - Great in contacting us on our time zone to follow up and confirm details of our order. Very responsive.... Eleanor Jackson - Clear and thorough in our emails in planning. We understood what each other needed to succeed with the program..... Keith Reynolds - Was a pleasure to work with onsite. Professional, friendly and helpful. Did not get frazzled when it became busy. Jumped up to help any way he could. Easily taught us how to use the system and what it could do for us.
Percona Live Europe Amsterdam 2019
Charlotte - super helpful and supportive. Found solutions for questions as they came to me throughout the course of the project.
Investors Day New York
Chris was brilliant onsite and very willing to help no matter what the situation was.
SDN NFV World Congress
Holly Ainsworth was great to work with and it's always a pleasure to talk to Rob Bartholomew.
Joanna Cooper, The Royal College of Radiologists, RCR19
I would like to thank Fran for her pre-event support and also Ben for the on-site support. They are both extremely helpful and supportive which makes the badging and scanning part of our event run particularly smooth and efficiently.
Angela Mariconda, BVNA, Annual Congress 2019
Chris Sellers was really great onsite. We have been used to Ben over the past few years for this event so we were worried about having a different member of the team support us - but we needn't of worried - he was friendly, very helpful and above all extremely knowledgeable about the RefTech system.
Charlotte Hegarty, Haymarket, RCGP
Ben Harrison - Was amazingly supportive, calm, friendly and a great part of the onsite team. It was a pleasure to work with him! Charlotte and Ellie were also both great support pre-event and took time to help explain everything I needed.
Seacon
The whole team we worked with was fantastic! Already planning our next event with you guys!
Teresa De Atouguia, MGAA Annual Conference
Ben was great. Proactive, professional, got stuck in and helped out with tasks that were not officially part of his job (sorting lanyards etc). A pleasure to have as part of the team. As always a great experience.
Health Summit
Chris as always is a massive help onsite. I speak on behalf of the Bio team that he is a massive value to us onsite.
Bioscientifica
RefTech have held our hand as we took the step into having such a system for our exhibition over the last two years and I cannot thank the team enough for all their help. Ellie our project manager is fantastic - Ellie provided a fantastic pre show service, couldn't do enough for us when we had questions and, following the event, talked over potentials for the next year to make the registration system work better for us. Phil our onsite technician fitted into our team so well I cannot believe he'd only been with us for 5 days - he is calm, collected and worked so well with our team, we definitely request him for 2020!
EFTTEX 2019
Ben was absolutely amazing. He was so helpful and approachable, a great asset to RefTech! A huge thank you to Ben for ensuring everything ran smoothly and being part of the team!
Vision RT
Ben was our main contact on the day although he was also working alongside Ian to bring him up to speed. They were both great and very helpful on the day when issues arose.
Membership Excellence 2019
Fiona Wood was very helpful ahead of us signing with RefTech and was happy to work within our budget. Charlotte Belcher was very thorough leading up to the conference in helping us to prepare, especially with name badges, bar codes and training prep. It was very reassuring to have Keith Reynolds on hand during the conference to deal with the set-up of the terminals, brief our assistants and to be on hand throughout. We're delighted with how the onsite registration worked this year and have received very positive feedback. We hope to work again with RefTech next year.
Annual International Conference
Holly Ainsworth was superb throughout and hugely supportive and responsive. Stephen Reeves as your trainer, made everything about the operation of the equipment very clear and understandable. Holly has been absolutely brilliant and is a great credit to your company.
Louise Wishart, Ellis Wines 2019 Portfolio Tasting, Ellis Wines
Great to work with, very accommodating and efficient.
Debbie Beresford, Allocate Software, Hatch Events
Rachel Coker was an absolute pleasure to work with pre-event, she's extremely helpful and always very easy to get in touch with her for support and guidance. Stephen Reeves who joined us on-site was also a great pleasure to work with, he very quickly fit in the team, very knowledgeable and provided great support!
Melissa Da Costa, Mozambique Gas Summit 2018, CWC Group
Charlotte was brilliant and a pleasure to work with. Dan was great!!! He was so helpful and easy to work with on-site and a great addition to our team! Stress free excellent system!!!!!!!! Team are great and I will be recommending we use you again next year!
Laura Goss, ITSMF, PB Projects
There are many companies I use over the 15 years within the industry, and only a handful provide a high end service every time. RefTech is one of those companies. Thanks again for all your help guys. Let's discuss how to work closely in the future.
Chris Turner, Clarion Housing Staff Conference, Tag Group (Event by Appointment)
Ellie and Dan were super helpful as always.
Sophie Renshaw, Hawthorns Staff, A & I Events
Ben Aldworth was a brilliant asset to have on site, really keen to help in any aspect that he could and ensured training was sufficient, and the whole registration process was smooth.
Olivia Salvage, Advantage Conference 2018, Arbonne
I would like to thank Eleanor Jackson - I have worked with her as our project manager for a few years now and nothing is ever too much. Rob Bartholomew is a also a fantastic person to deal with, always so positive!
The Royal College of Radiologists
Verity and Daniel were very helpful. We are very pleased that our badges were printed up to the last moment possible as that is why we booked RefTech again. There was a point where it was not sure if we could get badges printed close to the event and that would have made it difficult for our event to run smoothly.
Louise Wright, Annual Conference 2018, LPHCA
We use you for all of our events and I am very happy to continue to do so.
Russell Publishing
Tom, Ellie and Chris were all fab and made our first experience working together a very successful one.
Nexus Mediacom
Daniel is always a pleasure to deal with. Great attitude and nothing is ever a problem. Verity was also lovely to deal with.
Linda Dean, Let's Explore 2018, TomTom Telematics
Eleanor was an absolute pleasure to work with and we look forward to working with her again next year! She made sure we understood everything about the system pre-event and was more than happy to go through it on more than one occasion. Rob who attended as onsite manager was brilliant - he made the badging and reporting system run smoothly and would always come over and ask if we needed anything. He even offered to help us with our conference boxes! Again, thank you both so much - you truly are an asset to the company.
NFOP
Verity went above and beyond. She brought the badge trays to my house (I live local to RefTech) before I flew to my event. This saved me a trip out when I was very busy with last minute preparation. She also really cared that I was happy with everything for my event. I definitely want to work with Verity again!
IQVIA
Ellie and Rob were great... Ellie for walking through the process with me step by step and being ever so patient with me when I missed a few deadlines. Rob was also brilliant as we had higher numbers than expected and he dealt with that in a friendly, calm and professional manner.
Haymarket Group
I thought everyone was very helpful but Chris was great onsite.
ABS Annual Conference 2018
Ellie's attention to detail in the run up was brilliant. Her emails were all clear and she kept us to schedule with all the deadlines. It was a very smooth experience. Dan was also brilliant onsite, he set up quickly and efficiently even with the registration venues being 10 minute golf buggy ride apart!
African Energy Forum AEF 2018
Firstly Rob as our sales man took the time to fully understand our needs and answer any queries we might have. Ellie has also been fantastic and helped us in the lead up to EFTTEX. On site Daley couldn't have been more helpful, calm and fitted into our team completely. 110% happy with all the team at RefTech. Can't wait to start planning for 2019. Thanks to the whole team for a great job.
Victoria Seymour, EFTTEX 2018, European Fishing Tackle Trade Association
Ben was very approachable in training and I felt fully briefed and confident to use software/equipment on-site.
Browne Jacobson
The service from RefTech was fantastic from start to finish, we would use RefTech again and not hesitate to recommend them to other companies. Charlie was a fantastic help to us on the lead up to the event and was always so friendly and happy to help with any questions or worries we had. Ben on the day was also fantastic! Very professional and happy to help where ever we needed extra support.
Chontell Braceland
Nasen, Nasen Live 2017
Ellie was very helpful on the lead up to the event and always replied quickly with any problem that I had and got it sorted straight away. Daley - Always so helpful and friendly, a delight to work with.
McCullough Moore
The system worked a treat! We've been doing this for years, and every year the badging on-site has caused us huge headaches. Not so with RefTech. In fact it was really fun, popping over to the machine to effortless correct/reprint a badge… well worth the time and effort. Many thanks to you all!
Steve Mann
The Chartered Society of Physiotherapy
Fran & Rachel made the process so easy and ensured everything ran smoothly on-site.
Oil Council
For our first time using RefTech I expected to find areas that perhaps didn't work so well however I can truly say that there was nothing that needed improving - it all worked very well. Ellie and Dan - both provided great support, understanding and had a professional outlook on all they did for us.
BSAVA Congress 2017
I know I can always rely on Reftech to offer an exemplary service pre event and on-site. Charlotte pre event, nothing too much trouble & information relayed clearly pre event. Daley offers amazing on-site support. Nothing too much trouble and always very helpful.
Nicola Meech, Innovation Day 2017, OpenText
Dan came to the venue on Monday to help us. Very unexpected as we hadn't asked for it. He popped in because he was in the area and knew we had some issues with one of the scanners. He sorted it out for us in no time. Thank you.
Sara Strid-Coughlan, Bond Annual Conference, Trinity Event Solutions
Everything with the event went really well overall we are very happy! Charlie Perry and Ben Aldworth were both amazing and helpful at all times, no matter how many annoying questions were asked!
eyeforpharma Barcelona 2017
Smooth process, professional on-site staff, easy to use system.
Oil and Gas Council
Rachel is very knowledgeable and always happy to help and work with us to achieve what we need
Toy Fair 2017
Daley was brilliant! So helpful, well presented and 'on it' a great asset for your company. Rachel was also fab pre-event.
Corporate Innovations
Excellent service, no issues. Very easy to use software, the badges were high quality and the reporting system so helpful and easy to use. Eleanor Jackson was so attentive and informative from start to finish. And Dan who trained me was excellent too!
Aoife O'Kane, New Horizons 2017, Ellis Wines
Ben and Rachel were great
Mears Family Fun Day Alton Towers 2017
Everything was excellent! Daley Williams was professional and knew exactly what he needed to do. He was great on-site, as always, and we want him again when we get next years' dates!
Capita
Very happy with the service and staff!
Festival of Remembrance 2016
The service was excellent, from start to finish. Ben, Kerrie and Ellie were fantastic! Ben really did go above and beyond while on-site.
Event Works Europe
Just felt that nothing has to be improved, everyone who worked on all of my events were great. Charlotte was amazing and whenever I called re a query everyone was happy to assist.
Nicolina Coppolaro, Check Point Software Technologies, Checkpoint Roadshow 2016
Always great, Daley and Charlie are excellent.
IAB UK
Excellent service as always, both Kerrie throughout the run up and Ben on site were professional and efficient.
William Turner & Sons
Great communication throughout, staff went above and beyond to accommodate the Sharks - very impressed. Rob Bartholomew and Francesca Barber - incredibly flexible and went out of their way to make the training and general experience as painless and efficient as possible.
Sonia Ní Mhaonaigh, Kinsale Sharks, Kinsale Shark Awards 2016
Rachel Coker and Chris Sellers were great throughout. Having largely worked with Rob B and Daley on-site, I had gotten comfortable with the level of service - but I needn't have worried. The quality was consistent and I was really happy that when I needed to be chased, I was chased, it wasn't just left.
WRG
We are happy with the service RefTech provide from start to finish. Two people we would like to name for their outstanding help & support. Pre Congress would be Kerrie O'Mara & on-site support Stephen Reeves.
Hazel Choules, British Orthopaedic Association, BOA Annual Congress 2016
Your staff were helpful, polite and efficient, especially Fran and Daley.
English UK
We've used Reftech's services on a number of occasions and the whole team are always so accommodating and helpful.
The Completely Group
Superb! Rachel Coker - always very helpful and responds to requests quickly. Chris is great, always helps us out with the fun day - I couldn't rate him highly enough.
Dean Webster, Mears Group, Mears Group Family Fun Days 2016
I can't fault the team as they have been fantastic. Kerrie has been exceptional throughout and Rachel was helpful in the few days leading up to the event. Similarly, Daley was brilliant on the event days.
Environment Media
We have always had the very best service from Tom, Kerrie and the wider team at Reftech, even when we have been demanding and had last minute changes. Kerrie is always helpful, patient, persistent and polite despite our often last minute changes.
Royal British Legion
Overall a great service.
Ellis Salsby
