RefTech, experts in event registration and badging

Sales Account Manager

You have a fantastic opportunity to join an industry-leading technology company based in Tamworth in a business-to-business sales role. We have an amazing team who know how to deliver the best to our customers, and we need another talented, committed sales professional to join them. What matters most to us is that you are a motivated individual who takes pride in delivering results and reaching sales targets.

We provide the most technologically sophisticated registration and badging systems for the conference and exhibition industries. The quality of our service commitment is shown by the very high level of repeat business we achieve.

So, if you join us, you'll be selling a great product and service.

In return, you'll get a great package of salary, bonus, training and even social events.

Look at the detail below, but if you are a competitive, driven, outgoing person, capable of working within a team and on your own initiative then we want to talk to you.

Key Responsibilities:

• Responsibility for finding and developing new business
• Handling and growing existing business accounts to maximise their value
• Presenting existing and potential clients with our solutions for their events, including proposals and associated costs, getting involved with wash-up meetings and keeping customers updated with the latest technology
• Being confident with presenting face to face and/or via conference calls
• Using your own initiative to target new companies and proactively calling businesses
• Taking a brief over the phone, ensuring you have all the details to put together a proposal
• Following up cold and warm leads
• Communicating with customers via telephone and email regarding enquiries and orders
• Interacting with influential decision makers and building relationships with them
• Providing customers with a timely, accurate and professional service
• Delivering monthly targets and company KPI's along with managing own sales pipeline
• General sales administration including maintaining sales database and processing orders
• Preparing all quotes as required by the client, in a timely manner
• Overcoming sales objections
• Liaising with in-house production, and graphic departments, and precisely communicating customer event details to other departments
• Attending networking events and exhibitions as and when necessary

The kind of person we are looking for:

As an experienced sales executive, you will be able to demonstrate your:

• Previous sales experience, minimum 5 years
• Proven track record and results orientated drive
• Outbound calling / cold calling experience
• Ability to build rapport and relationships early
• Clear concise communication and customer focussed skills demonstrating an ability to adjust behaviour to handle different clients
• Flexibility and reliability
• Calmness under pressure and ability to work to tight deadlines, sometimes with short lead times
• Outgoing and energetic, who will not let set-backs or rejections dull your enthusiasm to achieve the next sale

Must haves:

• Shared RefTech values – see the About Us section on our website
• Excellent English language skills
• Tech-Savvy and computer confident
• Super organised with a great eye for detail
• Understands the value of processes and systems
• "Get-Things-Done" attitude
• A great communicator, both verbally and written
• Driving Licence is essential as you will be required to visit new and existing clients

You are target driven, numerate, analytical and have a good understanding of IT processes including Microsoft Office programmes and an awareness of CRM systems. General interest or experience in selling a service would be an advantage in this role.

Why you'll Love it:

• Opportunities for growth and advancement - As We Grow, You Grow!
• 20 paid holidays plus bank holidays plus 2 duvet days, increasing with service length
• Private medical insurance
• Company pension
• Multiple opportunities to give back to our communities
• A competitive salary (dependent on experience) with OTE
• A tailored individual training, progression and development plan
• The chance to have an impact on the company's growth and evolution
• The opportunity to work on 'world first' Events
• Work with people who love what they do every day
• To work for a Living Wage Foundation Employer

If you think you've got what it takes, even if you don't have ALL of the skills listed (but you're a fast learner and with the right support, know you could get up to speed quickly!) then please send us a covering letter, your CV and your salary expectation. Please also quote the word Banana on your application.

(Applications without a covering letter may not be considered)

Operations Support

You have a fantastic opportunity to join an industry-leading technology company based in Tamworth in a dual role working with our projects and onsite teams. We have an amazing team who know how to deliver the best to our customers, and we need another talented, committed project professional to join them. What matters most to us is that you are a motivated individual who takes pride in delivering results.

We provide the most technologically sophisticated registration and badging systems for the conference and exhibition industries. The quality of our service commitment is shown by the very high level of repeat business we achieve.

So, if you join us, you’ll be working with a great product and service.

There is a great appetite for people to get back together in face-to-face environments, not least the events sector. This appetite means we are growing fast with demand for our registration and badging solutions. So much so that we are now recruiting for an enthusiastic, fresh new member to join our already well-established team.

What we are looking for

If you are organised, proactive, meticulous and a vibrant team player with experience in the events or hospitality industry, then we would love to hear from you.

Key responsibilities

Onsite team

• Preparation of equipment for outgoing events
• Upkeep of equipment store room
• Assisting with the preparation of large events
• Supporting the onsite team where necessary
• Delivery kit and training clients how to use it

Projects Team

• Set-up of scanner sites, tags and folders
• Projects administration
• Assisting with badges production
• Preparing of stock for despatch
• Assisting with support enquiries within the department

The Company

Reference Technology is a market leader in the badging and registration area of the events industry. Operational since 2003, we have many high-profile clients that rely on us to make their event registration process run as smoothly as possible.

You will be working with our onsite, project and production departments helping to deliver our events to the clients.

We have a relaxed, yet professional work environment with an excellent support network to help you grow and develop within your role.

What you'll have:

• Experience in Event, Hospitality or client facing role
• Tech-Savvy and computer confident
• Experience of computer networking ideally
• Customer focussed skills, flexibility and reliability
• Shared RefTech values – see the About Us section on our website
• Excellent English language skills
• Super organised with a great eye for detail
• Understands the value of processes and systems
• "Get-Things-Done" attitude
• A great communicator, both verbally and written
• The opportunity to work onsite at large events

Why you will love this opportunity:

• Shared RefTech Company Benefits (Pension, Health Cover etc.)
• Competitive salary - dependant on experience
• Opportunities for growth and development – as we grow, you grow!
• A tailored individual training, progression and development plan
• 20 days paid holiday per annum plus bank holidays, plus 2 duvet days
• The chance to have an impact on the company's growth and evolution
• The opportunity to work on 'world first' Events
• Work with people who love what they do every day
• To work for a Living Wage Foundation Employer

If you don't have everything we have asked for but you believe you've got what it takes, as well as being a fast learner then send us a covering letter explaining why along with your CV.

Hours of work: Monday to Thursday 9.00 am to 5.30pm Friday 9.00 to 5.00pm (1 hour lunch) Occasional out of hours and weekend work maybe required depending on the events you are working on.

Agencies/recruiters – we know you'd love to help so we'll get in touch with you if we need your services. Thanks for understanding.